Offshoring Management - Avoid Costly Process Deterioration When Managing Offshore Projects

If you are responsible for managing offshore projects, you should be aware that even when your initial offshore projects work well, problems can enter the picture over time. When your domestic team has a problem, someone from one cubicle can walk a few steps to discuss it with someone in a nearby cubicle. But when continents and time zones separate the teams, processes must be razor sharp and maintained religiously or they will tend to break down.

The companies that use offshore resources most advantageously will tell you that they periodically review all processes to assure that the offshore resources are meeting their goals and that operations are smooth both domestically and offshore. Typically, symptoms of broken processes include time and cost problems, politics between domestic and offshore groups, and breakdowns in teamwork.

Offshoring management should include periodic audits to identify and correct such problems. While this is a good business practice, it is particularly applicable in the current environment where offshore vendors are experiencing very high rates of growth and turnover of staff is now the norm.

It is vital to address problems before their correction becomes too costly in terms of time, money, and interpersonal relationships. When problems are allowed to persist for too long, correction may no longer even be possible and companies and their offshore resources sever their relationship. This would represent mutual failure. Your offshore resource wants to do a good job and is likely to be at least as frustrated as you are when a lack of direction and flawed processes interfere with its ability to perform.

Do you want to learn more about key ingredients for global outsourcing success? To down load my free report Global Outsourcing: 6 Key Strategies to Achieve Success click here. \r http://www.offshoringsuccess.com/web_log.php

M. M. Sathyanarayan is President of Global Development Consulting, Inc., an advisory firm focused on global outsourcing. He led the pioneering effort in global outsourcing at HP/Tandem beginning in early 90s and was Founder/CEO of a startup. He is now internationally recognized consultant, author, trainer and offshoring coach. He has helped a number of companies improve their performance by effectively leveraging global resources.

Global Outsourcing Strategy - Why Does Strategy Matter in Global Outsourcing?
Often I am requested by my client companies to help improve their offshore operations - they are experiencing various symptoms which are becoming all ...

You Pay For Training, One Way Or Another
Dealing in an offshore call center or BPO is a challenging vendor management experience. Even with the best do diligence understanding the day-to-day ...

How To Determine True Business Value Of Offshore Outsourcing
A question many executives are asking is "how can we tell whether our offshoring efforts are delivering value to our company?"While you pay offshore v...

Offshoring and Offshoring 2.0: What’s the Difference?
Before clarifying the difference between offshoring and offshoring 2.0, let me, first, introduce the notion of outsourcing. It was exactly this busine...

Offshoring: Competitive Edge
Trends in offshoring business processes are getting stronger and more stable. From simple assembly tasks, multinational companies are now set to move ...

Offshoring To India - Protecting The Value Of Your Investment
You've established your India offshore center. You've navigated the initial transition hurdles. You have competent management in place at both ends. Y...

Offshore Software Outsourcing Means Job Creation is Must
Offshore Software Outsourcing invariably results in the loss of lots of jobs. So the country should focus on creating opportunity in their own country...

Outsourcing and Offshoring - How are They Related?
Offshoring developed from outsourcing certain uncomplicated IT software programming tasks to low-economy countries, such as India. It was preceded by ...

Offshore Software Outsourcing
Offshore software application development outsourcing has led to vegetative industry growth around the globe. Software needs to undergo a step-by-step...

Philippine Outsourcing Services - Now You See It, Now You Don’t
Large firms that have fueled the global information technology outsourcing boom and have put developing countries. These such as India and the Philipp...

Offshore Business Process Outsourcing - New Opportunity To Save On Costs
The necessity to look for ways of reducing costs for various financial services is now higher than ever. Nowadays, the global market today is constant...

The Rise of Philippine Business Process Outsourcing
The Republic of the Philippines has emerged as an important supplier of labor to the global offshore outsourcing market at the beginning of the new ce...

Outsourced Product Development
Outsourced product development Outsourced product development or software development provides you the complete software solutions to give your great...

Offshoring Challenges - How Culture Impacts Attracting Staff Offshore
Often many organizations from the U.S. find it difficult to attract the right talent at the offshore location. Competition for competent staff in coun...

Why Outsourcing Projects Has Become Standard Business Procedure
The concept of outsourcing is not new, but the advent of the Internet has made outsourcing a big business, on a global level. Corporations in all the...

This entry was posted on Sunday, August 24th, 2008 at 9:36 pm and is filed under Outsourcing Solutions . You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.